Working To Live or Living To Work In Banking Industry: A Case Study Of Banks In Pune City

Abstract

Banking industry have been an emerging industry in India, however, the entry of private sector and foreign banks, post Globalization,and have brought various essential changes in the banking industry. Bank employees take all to deliver the various needs of its customers starting from Jan Dhan/ Zero account holder till Radiance customers. Work deadlines regarding Government schemes implementation like Awanidhi, Self Help Groups, MSME are getting compact and the individual's jobs are loaded and added with risk as well as quality output. Due to work in pressure, it becomes hard to maintain balance between professional and family life. Even if after a lot of digitalization the output of the banking sector is dependent on the quality of human resources. The basic challenge of human resource development is to facilitate performance improvement, measured in terms of finance indicators of operational efficiency and maintain the pace with changing technology along with customer needs. The twin challenges faced by the banks' managements are that of retaining the prevailing employees and providing a satisfying work environment for all employees. The study attempts to find out the employees’ perceptionregarding managing professional and personal life in banking industry. The main objective of this paper is to identify specific loop holes in work life balance in banking industry and to suggest various measures to balancethe work life.