Impact of digitization on organizational performance

Abstract

Digitization creates new value chains. For businesses, it creates new experiences and creates new revenue streams, a company may use Commerce Cloud to understand their customers better. By using the same technology, companies can increase their productivity and profitability. In business, digitalization can help companies in transforming their products and services to increase customer loyalty. This is a great way to improve customer experience. With it, they can differentiate themselves from their competitors and create more value from their customers. In business, digitization has numerous benefits. It is a process of converting non-digital data into a digital format. Non-digital data include health records, signals, and identity cards. By leveraging the power of the Internet, businesses can increase their revenue and create value. They can also benefit from a higher level of efficiency in a business's operations. It is crucial for every business to make the most of the benefits of digitization. This paper will light on the impact of digitization on organizational performance.