To Study the Effect of COVID-19 on customer retention practices implemented at Indian Speciality restaurant in Pune City

Upadhye, Nilesh; Shingare, Dhiraj

dc.contributor.author	Upadhye, Nilesh
dc.contributor.author	Shingare, Dhiraj
dc.date.accessioned	2021-07-06T08:43:23Z
dc.date.available	2021-07-06T08:43:23Z
dc.date.issued	2021
dc.identifier.citation	Study the Effect of COVID-19 on customer retention practices implemented at Indian Speciality restaurant in Pune City	en_US
dc.identifier.issn	2233-7857
dc.identifier.uri	http://localhost:8080/xmlui/handle/123456789/9815
dc.description.abstract	The purpose of the study to find the effect of COVID-19 on customer retention practices on Indian speciality restaurant in Pune City. The pandemic of COVID-19 hit the restaurant industry majorly. To sustain in the market it is very difficult. To retain the customer every restaurant has their own retention strategies which were implemented effectively before the pandemic. Post pandemic it is the tough task for the restaurant industry to bring back the customer at door step. For which every restaurant need to implement the customer retention practices effectively	en_US
dc.language.iso	en	en_US
dc.publisher	International Journal of Future Generation Communication and Networking	en_US
dc.relation.ispartofseries	Vol-14;Issue-I
dc.subject	COVID-19	en_US
dc.subject	Customer Retention	en_US
dc.subject	Customer Satisfaction	en_US
dc.subject	Customer-centric	en_US
dc.subject	Pandemic	en_US
dc.subject	Service quality	en_US
dc.title	To Study the Effect of COVID-19 on customer retention practices implemented at Indian Speciality restaurant in Pune City	en_US
dc.type	Article	en_US